FLEUR | BREW Terms and Conditions

Privacy Policy​

Fleur and Brew is committed to the protection of personal information. Fleur and Brew will maintain the integrity of data collection, use and disclosure, accuracy, security, openness and access to product.

Substitution Policy

Images found on this site are used as guides only and may not be exactly the same as the final product.

Fleur and Brew reserves the right to make fair and reasonable substitutions according to the practical availability of specific flower types and colours. Every effort will be made to create an arrangement of the shape, size and color and using any flower varieties specified, according to the order description. In the case where a specific flower type or colour is unavailable within the given time frame of delivery, substitutions may be made within the arrangement to achieve the same overall shape, style and colour effect and to ensure that the order is delivered on time.

Same Day Delivery

Fleur and Brew offers same day delivery in the Adelaide CBD and metropolitan area if orders are placed before 12pm in the recipient's time zone. If orders are placed after this time, we can not guarantee but will try our best to honour your date preference otherwise delivery will be moved to the following day.

Please note we do not deliver over the weekend (Sat-Sun) 

  Recipient "Not at Home"

  If the recipient is not at the location when the delivery is made, Fleur and Brew  will call the sender and           recipient to confirm what the next option is. If Fleur and Brew can not get in touch with either parties then   flowers will be brought back to the shop and sender notified. Additional delivery charges may apply if Fleur   and Brew has to deliver the flowers more than once. Alternatively, the recipient or sender may have to             collect the order at the florist's premise if sender does not want to re deliver flowers.


  Cancellation have no charge unless courier has already left with your deliver then there may be a delivery       cost incurred.



By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers. By purchasing an item advertised on this website, you agree to be bound by these Terms and Conditions. Fleur and Brew may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.